CUSTOMER LOYALTY PROGRAM IDEAS IçIN ADıM HARITAYA GöRE YENI ADıM

This is the percentage of customers lost over a period of time. Companies with a low customer churn rate tend to have a higher CRR, so the closer the CCR is to 0%, the better.“Loyalty drives superior personalisation. By understanding and rewarding customers’ preferences and behaviours, we create experiences that keep them coming back, time and